Updated: August 2012
Kestrel Travel Insurance / Kestrel Insurance Services Ltd. (referred to as “us” or “we” herein) take your privacy seriously. This privacy statement explains how we use your information and how our site can be used. It should be read in conjunction with all policy documentation relevant to your quote or policy and any privacy statement issued by the insurers we use.
By using this website you accept these terms.
By using our website you accept the terms below.
By purchasing through our website you are deemed to have accepted our terms so please read the policy documentation carefully.
Kestrel Travel Insurance is a trading name of Kestrel Insurance Services Ltd. an Insurance broker based on the Isle of Man.
We claim the rights to all trademarks, logos, and service marks contained in this website (except for those of our Third Party Insurers). All rights are reserved. Copyright and all other intellectual property rights existing within this website belong to us and may not be used, sold, licensed, copied or reproduced in whole or in part without the prior written consent of a Director of Kestrel Insurance Services Ltd.
These intellectual rights, including, but without limitations, all databases and design rights, whether registered or not, are reserved.
You are not permitted to print, download, redistribute or extract any information from the website unless for personal, non-commercial use. You are also not permitted to reproduce, modify or change in any way the information available on this website.
We work with a number of leading Travel Insurance specialists (referred to as “third parties” herein) including:
We reserve the right to alter and add to this list without notifying you.
We are not liable for any loss or damage from your use of this website.
We take all responsible steps to ensure that the information contained within this website is accurate at the time of publishing. We do not accept any responsibility for any errors or omissions within it. If you doubt the validity or accuracy of any information contained please contact us.
We endeavour to make our website accessible at all times, however if the website is unavailable at any point we will not be held liable for this. We reserve the right to suspend access to the website for maintenance and updates without notice, though we aim to keep disruption to a minimum.
We take reasonable steps to keep the website free of viruses or defects, however if these do occur we will not be held responsible for any technical problems you may suffer because of using the website.
Please be advised that this website has links to other websites and pages operated by organisations outside of the Kestrel Group of Companies. We do not accept responsibility for the operation and content of those sites. They are governed by separate terms.
We take every reasonable step to keep any information you provide on the website secure, however due to the nature of the internet, we cannot guarantee the security or privacy of emails. We also cannot guarantee that any emails sent to us will be received.
We reserve the right to alter and amend the website and these terms from time to time without notice to you.
Some of our third parties use block insurance arrangements in order to provide competitive terms. On occasion it will be necessary for them to transfer such blocks from one insurer to another. This document constitutes that they can do this and gives your consent for them to do this.
Kestrel Insurance is registered with the Office of Data Protection Supervisor (Isle of Man)
All renewals are at our discretion and the discretion of our third parties.
Any personal information about you or persons insured on your policy that is submitted via the website or to our employees will be treated in accordance with the Data Protection Act 2002.
We use the information you provide to us for the following purposes:
We store all information you provide to us, including that which is submitted anywhere on our website and information we may collect from browsing activity. Our server, as with most web servers, logs each page that is downloaded on the site.
By providing us with information, either through our website, by email, over the phone or in branch, you consent to the collection, processing and use of this data for the following purposes:
At times the personal information you have provided to us may be sent to you via email to verify quotations or to confirm cover.
Please be aware that we provide products and services outside of the European Economic Area (EEA) and therefore it may be required for us to transfer information outside of the EEA. Some countries don’t abide by the same level of data security as the Isle of Man and UK. We will use all reasonable effort to ensure sufficient protections are in place to safeguard any personal information we provide to any third parties we may be required to use. By providing your details to us you are consenting to any transfer of information.
As stated above, one of the uses of your personal information is for us to send Marketing information to you. The following procedure has been adopted by Kestrel Travel Insurance in gaining your consent to be placed on our Marketing lists.
When you make an enquiry or buy a product on the website, by email, over the phone or in branch you consent to receiving Marketing from us, both about Travel Insurance and other products and service we offer.
When you receive a Marketing email we may track which links you click and which areas of the website you may visit.
Whenever we send any marketing information to you, you have the option to opt out of receiving future marketing information from us (this will not stop any information we send you regarding your policy, such as documentation). You can also opt out by writing to us at Kestrel Insurance, 50 Bucks Road, Douglas, Isle of Man, IM1 3AD or emailing firstname.lastname@example.org.