We know that when you need to make a claim it’s important that it’s as easy and simple as possible. Together with our insurers, we use a leading claims handling company to make sure that your case is handled as quickly and efficiently as possible.
If you have a medical emergency while you’re away and require assistance or need to cut your holiday short it’s important that you contact the insurer immediately.
Check your policy documentation before you go away to obtain the 24 hour medical emergency contact number.
Prior to your holiday make sure you know what you need to do and what evidence you need to obtain while you’re away, which will make it easier when you get home and need to make a claim.