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Which policy type would you like?

Tell us the dates of your holiday

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When do you need cover to begin?

How long is your longest trip?

What country are you travelling to?

What area are you travelling to?

Where does your cruise go?

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  • We accept Mastercard, Maestro, Visa

How To Make A Claim On Your Holiday Insurance

We know that when you need to make a claim it’s important that it’s as easy and simple as possible. Together with our insurers, we use a leading claims handling company to make sure that your case is handled as quickly and efficiently as possible.

Obtaining emergency medical assistance whilst you are away

If you have a medical emergency while you’re away and require assistance or need to cut your holiday short it’s important that you contact the insurer immediately.

Check your policy documentation before you go away to obtain the 24 hour medical emergency contact number.

Prior to your holiday make sure you know what you need to do and what evidence you need to obtain while you’re away, which will make it easier when you get home and need to make a claim.

Travel Insurance Tip: Take your policy documentation with you when you travel.

  • Top Tip: make sure all certificates and letters for proof of your claim are dated so that your claims handler can cross reference this against your holiday booking.
  • Top Tip: if your property is stolen whilst abroad make sure that you report it to the local police within 24 hours, or if you’re on a cruise get a "ship's report".
  • Top Tip: if you require medical treatment abroad make sure you notify the 24 hour support line (the number is in your policy booklet).
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Kestrel Travel Insurance is a trading name of Kestrel Insurance Service Ltd. | Registered with the Isle of Man Financial Services Authority as an Insurance Intermediary in Respect of General Business. | Company Registration No. 42506. | Registered Address 50 Bucks Road, Douglas, Isle of Man, IM1 3AD | Copyright © Kestrel Insurance Services Ltd - 2012