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Do You Safeguard Yourself Online When Arranging A Holiday?

Published by Natasha Beaumont on 15/05/2015

Today we are offering all summer holidaymakers some crucial advice to ensure you do not fall victim to online fraud when planning your dream getaway.

In 2014, some £2.2 million was conned from people making payments over the internet, a National Fraud Intelligence Bureau report reveals. In some instances consumers had made bookings for accommodation only to find there is no booking in their name when they come to check in, another story tells of a person losing more than £62,000 following payment for a timeshare that didn’t actually exist. 

As a result of these nightmare scenarios, holidaymakers also find themselves emotionally and physically distressed leading to medical help needing to be sourced on arrival at their destination. 

Not really the relaxing holiday you’d planned?

Well don’t let it be you. As the online consumer market continues to grow, it does become more convenient to book holidays, pay for insurance and arrange excursions online however your safety (whether that by physically or financially) should always remain paramount. There are a variety of different sites that you can ensure your details will be safely stowed, because unfortunately in the long run the cheapest holiday package could actually be the most costly. 

So what should you look out for when arranging a holiday on the internet?

  • Keep an eye out for a padlock icon in your browser window. This indicates that the site you are using has a secure payment page. When you’re about to submit your purchase, it’s always good to look out for an ‘s’ at the end of ‘http’ for additional security; it means that the server is using SSL, which will make sure your information is being encrypted.
  • Take a look at the business’ Privacy Policy.
  • Opt to pay with a credit card rather than a debit card. Although they may look the same, you have a lot more protection when purchasing online with a credit card, after all it’s not tied to your physical money held in a bank account. 
  • Make sure the holiday provider you’ve chosen is ABTA or ATOL protected. Although this offers protection against service providers going bust, their Code of Conduct will ensure high service standards are maintained alongside fair terms of trading. 
Kestrel Travel Insurance is a trading name of Kestrel Insurance Service Ltd. | Registered with the Isle of Man Financial Services Authority as an Insurance Intermediary in Respect of General Business. | Company Registration No. 42506. | Registered Address 50 Bucks Road, Douglas, Isle of Man, IM1 3AD | Copyright © Kestrel Insurance Services Ltd - 2012